uncomfortable stay but responsive staff

The responsive staff tried their best to accommodate my requests. I appreciated the full refund I received when my room issues were not resolved.

The check-in process was smooth, and the staff was friendly. The room was clean and comfortable for my family. We appreciated the location's proximity to local attractions. Wi-Fi worked well, allowing us to plan our activities. The parking was convenient. 😊

The room was clean and comfortable, making it a pleasant stay. The convenient location allowed easy access to nearby attractions, enhancing my experience. The staff were accommodating, ensuring that all my needs were met during my visit.

More amenities and clearer breakfast information would help.

The check-in was smooth, and the room was clean and comfortable. I loved the convenient location to local attractions! However, breakfast options were a bit limited. 😊

I found the pool awesome and the room super clean, which made my stay really enjoyable! The breakfast was great too, definitely exceeded my expectations. I would come back!

Check-in was fast, and the location has easy access to the highway. However, the room itself had serious cleanliness issues. I found dirt on the sheets and the towels were wrinkled and thrown on the rack. The shower looked moderately clean, but there was mildew on the curtains. The bathroom had loose tiles, and there was a faint smell that lingered in the room. I also noticed some bugs in the corner, which was uncomforting. The staff didn’t seem very attentive. I had to wait a long time when I had a question, and my initial requests were brushed off. Wi-Fi was decent, which was a plus, but the overall experience left much to be desired.

Had a great time with friends visiting the local Fair Park and enjoying time at the Hawaiian Falls Waterpark. The area offers plenty of activities and is perfect for a group getaway. Just make sure to manage your expectations around the breakfast options and the need for maintenance in some areas.

We had some issues like the cable not working in our first room and we had to switch to another one that wasn't clean. Made it tough at times.

The room was clean and comfortable, with a nice seating area perfect for relaxing after a day of exploring. The air conditioning worked well, and the Wi-Fi was strong, which made planning our activities easy. The staff were friendly and accommodating, enhancing our stay.

Breakfast options were limited.

Cozy, Cozy, Cozy

The indoor swimming pool was a great escape and the jacuzzi was perfect for unwinding. My room was clean and comfortable Plus, the staff were super accommodating, ensuring I had everything I needed! 😊

Recommend ❤️❤️

Wi-Fi was super fast, but the pool was dirty and cold.

100% recommend for a brief pause

Comfortable stay, convenient amenities, the fitness center was well-equipped and the indoor swimming pool provided a nice place to relax after a day of exploring, with additional perks like free parking and a friendly 24-hour reception.

The overall cleanliness of the room could have been better.

The noise from the nearby interstate made for an uncomfortable night, and the bathroom had a strong sewage smell, which was very off-putting. I was also disappointed to find there was no breakfast served, despite it being advertised. On a slightly positive note, the check-in process was smooth, and the location was accessible.

The room was pretty shabby. There were roaches crawling around, and the bathroom had some serious water damage. The bed wasn't the cleanest, and I even found some weird stuff under the sheets. The AC unit was super loud, making it hard to sleep. No fridge in the room and the towels were a mess. Just not a pleasant place to stay at all.